To Get the Action You Need to Succeed, Be Sure Everyone Hears and Understands
By Donald Mitchell According to a story I heard about film director Cecil B. DeMille, he spared no expense to part the Red Sea for his epic production of The Ten Commandments. Actors, engineers,...
View ArticleTen Things Leaders Need to Know About Audience Analysis
by Rick Hubbard The right diagnosis is imperative to success in the medical field. Without it, patients suffer and perhaps succumb. Diagnosing the state of health of a patient is a systematic process...
View ArticleHow To Tell The Truth At Work (Part 2 of 3)
by Laurie Weiss Here are more tips for telling the truth in your own workplace. Understanding and using these principles will help you feel more confident about the choices you make and help you...
View ArticleThe Power of High Voltage Communications
by Randy Siegel The roar of applause jarred Paul back into the stark reality of the high school gym. For the past twenty-five minutes, Paul had talked to 250 young people about the dangers of drinking ...
View ArticleList of Communication Skills
The list of communication skills is a rather long one. Because of that, there is a lot to learn for the manager or leader who really wants to do a good job. We accomplish our ...
View ArticleCommunication in Workplace Situations
Communication can be tricky at the best of times but communication in workplace situations can not only be tricky but also stressful. What You Need to Help Get Through Communication in Workplace...
View ArticleProfessional Communication Skills
If you want so succeed in your career, I mean really succeed, you have to take some time to evaluate your professional communication skills. Determine which you have, which you don’t and which need...
View ArticleYour Choice of Words
Have you ever been really clear about something only to find out later that you were misunderstood? If so, be aware of the words that you choose when you communicate. Are you using words that ...
View ArticleGood Communication = Good Working Relationships
It’s not possible to have good working relationships without good communication. In fact, success is achieved easier and more quickly when we have good working relationships based on a foundation of...
View ArticleCommunicate Meaning, Not Just Data
One of the challenges when communicating effectively is how to translate data into meaningful information. All too often, we assume that the receivers of our data understand what it is that we want...
View ArticleJargon
Jargon often gets in the way of clear communication. Jargon consists of terms, expressions, acronyms or abbreviations that are understood to a specific group of people. While jargon has its place –...
View ArticleThree Quick Tips to K.I.S.S. Communication
Keep It Short and Simple 1. The key to effective communication is to use simple, easy-to-understand language. Packing your communication with complex words and going on at great length with too much...
View ArticleState Your Expectations, Don’t “OK” Them
by Laurie Wilhelm When it comes to expectations, it’s important to communicate them clearly. To do so, expectations should be made as statements such as “By the end of this meeting, we will have to...
View ArticleHow to Ask “Why” Without Making the Other Person Defensive
by Laurie Wilhelm Have you ever asked a question which put the other person on the defensive? Or have you ever wanted to ask something but didn’t want the other person to think you were challenging ...
View ArticleEliminate Euphemisms That Elude Meaning or Action
Euphemisms have their place in social settings. “Our neighbors plan to downsize in the next few months” sounds more gracious than “Our neighbors are selling everything they can to raise cash and avoid...
View ArticleAchieving The Four Levels of Communication
by Lisa M Rezac Recently I spoke with Ted, who had been spending some time working on leadership skills with one of his newer leaders. This person “Bob” came from a labor industry background and had ...
View ArticleWorkplace Communication – 5 Keys to Getting Your Message Heard and Avoiding...
by Allie Q Casey Communicating to be heard in the workplace can be different than communicating at home with family and friends. Yet, too frequently we bring the patterns of those conversations into...
View ArticleAre You A Passive-Aggressive Communicator?
by Andrew D. Pope Do you struggle with expressing negative emotion directly with your co-workers? Do you fear conflict and reprisals if you display your true emotions to others? Do you send out mixed...
View ArticleDifficult Conversations – 3 Essential Steps to a Positive Outcome
by Jane E Cranston No one likes having the difficult conversation whether it is in his or her personal life or at work. Unfortunately they often are essential. What makes the interaction scary is the...
View ArticleClosing the Generational Communications Gap
by David W Cooke For the first time ever, there are as many as four different generations engaged in our workplace — Traditionalists, Boomers, Gen X, Gen Y (Millenials). Besides the increased ethnic...
View ArticleFive Ways to Understand Your Communication Style
by Gena Yuvette Davis As a professional, how you present yourself to others is critical to your success; and although technical skills are important in doing your job well, it is how well you...
View ArticleThe Importance of Effective Communication
by Barb Stennes No matter how brilliant and invaluable your idea, it is worthless unless you can share it with others. For this reason, effective communication is crucial at every level of an...
View ArticleTarget Your Team with Words That Work
by Sarah Hathorn, AICI CIP, CPBS I recently had a conversation with a construction engineer about how knowledge of physics enables people to move massive, heavy objects while exerting very little...
View ArticleEmotional Intelligence and Communication Styles
by Evelyn Gawlowska Although understanding emotional intelligence is one of the keys to having balance in both business and private life, this personal development term can be hard to define. But, in...
View ArticleThe Six Rules of Effective Communication
by Barb Stennes Effective communication is vital if you wish people to understand your viewpoint. It becomes even more crucial in professional settings, as fierce competition means that customers must...
View ArticleBetter Communication Equals More Effective Leadership
by Chris Hammer, Ph.D. When I started coaching some time back, I made it my mission to absorb as much information as I could about leadership (specifically in the areas of interpersonal effectiveness...
View ArticleDon’t Speak Without a Good Story: Your Story Matters
by Mark C. Thompson Even in the midst of our fast-paced, ever-changing digital world, one of the great fundamentals of society remains central: storytelling. For example, it plays a major role in the...
View ArticleCommunication Skills: 6 Tips to Take Your Communication from Good to Great
by Dianna Booher What makes people label some public figures (Ronald Reagan, Bill Clinton, Martin Luther King, Nelson Mandela) “great communicators” and others merely good? Why do some professionals...
View ArticleClimbing the Confidence Ladder: From Wannabe to the One Who People Want to Be
by Dave Scott Let’s face it. Self-confidence plays a huge role in the office. Whether or not they really are, those confident colleagues of yours seem to always have the world going their way. And...
View ArticleNo More Whiners in the Workplace
by Leila Bulling Towne Does this sound familiar? “Why is it so hard to get a promotion?” and “How come I never get the recognition I deserve?” Ahh, workplace whining! One of my common responses is,...
View ArticleHow to Criticize Bosses, Colleagues, and Subordinates
by Barbara Brown, PhD Regardless of your position, there will be times when you want to ask someone to change how they act or behave. While many factors might affect what you say and how you ...
View ArticleFive Quick Tips to Improve Your Communication Skills At Work
by Dr. Vivian W. Lee Many people have read the book, How to Win Friends and Influence People. However, not many know how to apply the secrets in real life. Perhaps the secret of all secrets ...
View ArticleTake a Walk for a Difficult Talk
by Dianna Booher Walking loosens the tongue. Think back to your childhood. Do you remember any long walks with grandparents, aunts, or uncles when you bonded as you bounded through the neighborhood or...
View ArticleThe Importance of Communication Skills
by Laurie Wilhelm When considering why is communication important, the bottom line is: if you’re a good communicator, you’ll have better chances of success. You’re able to persuade people, influence...
View ArticleWhat Michael Scott Teaches Us About Communication
by Joan Curtis How many of you watch The Office? If you’re like me, you may be addicted to it. A friend described the show’s appeal as like drinking beer. It has to grow on you. ...
View ArticleConflict Resolution Training – When Beliefs Clash
by Larry Barkan “One of the quickest ways to find out if you are wrong is to state what you believe.” ~ Penn Jilette, half of the illusionist duo Penn and Teller. In her book, Being Wrong: ...
View ArticleOffice Gossip
by Erin Kennedy Have you ever had a workplace that was completely gossip free? Of course not. Gossip seems to be an unavoidable product of socially interconnected people talking amongst themselves. In...
View ArticleCommunicate More in Times of Stress
by Sylvia Henderson Deadlines. Commitments. Obligations. Time constraints. Terrorists. Business and personal goals. Wait a minute! Did I say terrorists? What were your sources of stress on September...
View ArticleCrisis Communications: When Messaging Sends the Wrong Message
by Charlie Bravothree When it comes to media training, marketing, corporate communication, PR and the like, there remains an annoying and unhealthy preoccupation with the idea of “the message.” The...
View ArticleHow to communicate to the four main personality types
You probably know this already, but there are generally held to be four main personality types, which I call: Extrovert, Amiable, Analytical and Pragmatic. Let’s take a moment to consider each of them...
View ArticleThink before you speak
by Graham Yemm How many times have you said something and realised that the person, or people, on the receiving end have not fully understood what you meant or headed off and done something different...
View ArticleWhat Communication Style do You Have?
by Barbara Beccari Your “way of being” or who you are impacts on every aspect of your work including your communication style. By becoming more aware of your personality’s speaking style (and those of...
View ArticleWhen You Throw Dirt, You Lose Ground
by Cookie Tuminello “When you throw dirt, you lose ground.” ~ Texan Proverb Nothing tears down relationships, teamwork, effectiveness, and productivity like the office rumor mill and gossip. Some refer...
View ArticleWhine and You Lose, But Ask and You Shall Receive
by Cookie Tuminello “The way we communicate with others and with ourselves ultimately determines the quality of our lives.” ~ Anthony Robbins “Speaking your feelings is definitely a good thing, but if...
View ArticleDecision Making with Emotional Intelligence
by William R. Murray When I was a student at Harvard Business School, our professors kept telling us that the technical things we were learning would be obsolete in no time at all. They said what ...
View ArticleLeadership Skills: How to Be a Successful Communicator
by Jacqueline Moore As a business leader, one of the most important leadership skills you’ll ever demonstrate is knowing how to communicate. When you think about it, most business leadership consists...
View ArticleTheory Based Communication for Leaders – Failure to Communicate
by Rick Hubbard “What we have here is a failure to communicate.” ~ from the movie Cool Hand Luke. You are the leader the next door and you have to give a speech, make a presentation, ...
View ArticleWorkplace Communication: How to Avoid Screwing It Up
by Eileen McDargh Human language separates us from the rest of the animal kingdom. But too often, we respond to the wag of a dog’s tail instead of the message given by the CEO. There is ...
View ArticleHow Are You Listening?
by Sheryl Melanson We all do it. When someone is speaking to us, part of our attention is diverted to our agenda – what we may have been thinking about before, what we could be doing ...
View ArticleBe a Wise Communicator
by Linda Hancock 1. Deal with issues as they occur so that they don’t pile up and form resentments. 2. Agree that you will use the sports time-out signal when you need a break just to cool ...
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